LOOM

AI FRONT DESK

Every call.
Woven into work.

Calls, appointments and handoffs. A clearer next step for your team.

See Loom in action View plans
An illustrated call workflow, not a live booking.
01

Every call answered.

No hold music. No missed intent. No rushed notes.

02

Every appointment organized.

Availability, staff and service details stay connected.

03

Every handoff visible.

Your team sees what happened and what comes next.

ONE CALL / END TO END

A front desk that keeps the work moving.

Follow one customer request from the first ring to a clean handoff for your team.

01

The call arrives

Loom answers in your brand's voice.

Customers get a calm, immediate response — even when the store is busy or closed.

AI front desk handling a conversation
AI FRONT DESK
02

Intent becomes action

Conversation turns into a clear request.

Service, timing and preferences are captured without asking your team to replay the call.

Conversation summary with appointment details
CONVERSATION SUMMARY
03

The schedule updates

The right time and staff stay connected.

The booking appears where the team already works, with the useful context attached.

Store calendar with staff appointments
CONNECTED CALENDAR
04

The team takes over

Everyone sees the next move.

A clean queue and concise summary keep service human after the AI handoff.

Team reception queue
TEAM HANDOFF
AI front desk handling a conversation
AI FRONT DESK
Conversation summary with appointment details
CONVERSATION SUMMARY
Store calendar with staff appointments
CONNECTED CALENDAR
Team reception queue
TEAM HANDOFF

ONE WORKSPACE / THE WHOLE DAY

Your store, visible at a glance.

See appointments, team availability and the next request together. Keep your attention on the store, with the details already in place.

Loom workbench overview
Loom store status and calendar
THE OPERATING VIEW

Calls, appointments, staff and performance — composed into one calm place to work.

See the setup

BUILT AROUND REAL SERVICE

Different stores. The same calm front desk.

Nail salon service environment BEAUTY & WELLNESS Bookings without the back and forth. See the flow ↗ Restaurant service environment FOOD & HOSPITALITY Every request captured when the room gets loud. See the flow ↗

PLANS / CLEAR BY DESIGN

Start with the call volume you have today.

Simple options for service businesses, with room to grow as your front desk changes.

View current plans

THE NEXT CALL IS ALREADY ON ITS WAY

Let Loom take it.

Get started Talk to sales